RETURN AND EXCHANGE POLICY

Last Updated: 2/22/2022

Thank you for shopping at https://www.humboldthumidors.com If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy. The following terms are applicable for any products that you purchased with us.

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy: Business Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Humboldt Humidors Located at 71 PRONTAGE RD. P.O.BO 1233, Colorado, US. Goods refer to the items offered for sale on the Service. Orders mean a request by You to purchase Goods from Us. Service refers to the Website. Website refers to My Site, accessible from https://www.humboldthumidors.com You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

GENERAL RETURN POLICY

If the product will be refunded, returned, or exchanged there will be charge on Shipping Fee of $$14.99, which would be applied through a total reduced refund or credit. Products that are bought from the Physical Stores can’t be returned. All Items are eligible for return exempt the products that are: Items bouht from a retail location, must be returned to the same retail location with a receipt. You are always required to ship back the items by following the shipping instruction: Ship all returns: Humboldt/Returns P.O. Bo 1233 Fairplay, CO 80440

EXCHANGE POLICY

Product can be exchanged for a different size or color variation, provided that such variation is available. Customers are allowed to exchange for item within 30 days. Exchanges exceeding 30 days will not be processed. In order to be eligible for exchanges make sure that these following conditions are met:
  • Product must be returned in its original packaging
  • Product wasn’t used or damaged
  • Product must have the receipt or proof of purchase
You are required to ship back the product for the item to be inspected and replaced. You exchanged product will be processed When shipping label has been scanned. You are given the rights to exchange the item, One time. Provided that all conditions in Exchange Policy are met. . Unfortunately, product that were marked as a Bundled when purchased is not allowed to be Returned or Exchanged.

HOW TO INITIATE A RETURN

If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our: Contact Form URL: https://humboldthumidors.com/contact-form/ You will be updated for their Return Status through their EMAIL and PHONE, provided that all contact information is recorded to us. Generated by ReturnGO policy tool